Terms & Conditions

Welcome to S.V. Departmental and Grocery Store. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

General Information

S.V. Departmental and Grocery Store is engaged in the sale of grocery products, household essentials, packaged food items, and related products through online and offline channels.

By using our website, placing orders, or accessing our services, you agree to these terms and conditions.

Products & Services

We make every effort to ensure that product descriptions, pricing, images, and availability are accurate. However, minor variations in packaging, pricing, or product appearance may occur depending on stock and brand updates.

We reserve the right to:

  • Modify product pricing without prior notice
  • Cancel or limit orders if required
  • Update product availability at any time

Orders & Payments

All orders placed through our website are subject to acceptance and availability.

Customers can make payments through secure online payment methods including:

  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

We use trusted payment gateways to process transactions securely.

Shipping & Delivery

We aim to process and deliver orders as quickly as possible. Delivery timelines may vary depending on product availability, location, weather conditions, or courier service delays.

Shipping charges and delivery policies may change from time to time.

Cancellation & Refund

Orders may be cancelled before dispatch. Refunds, if applicable, will be processed according to the payment method used during purchase.

Perishable or opened food products may not be eligible for return or refund unless damaged or incorrect products are delivered.

Food Safety & Compliance

S.V. Departmental and Grocery Store operates under valid FSSAI registration and follows applicable food safety regulations.

FSSAI Registration Number:
22726669000241

Intellectual Property

All website content including text, logos, graphics, images, and design elements are the property of S.V. Departmental and Grocery Store and may not be copied or reused without permission.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

User Responsibilities

Customers agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to website systems
  • Provide false or misleading information while placing orders

Privacy

Customer information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information as described in the Privacy Policy.

Changes to Terms

S.V. Departmental and Grocery Store reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be published on this page.

Business Information

S.V. Departmental and Grocery Store

Owner:
Sachin Verma

Address:
Shop No. 3B, MCCOM 31, Keshavpuram,
Kanpur Nagar, Uttar Pradesh – 208019

GSTIN:
09CNLPV2095L1Z2

Email:
svdepartmentalandgrocerystore@gmail.com

Phone:
+91 7518687188